Service Hours: 5:00 AM – 11:00 PM 817-580-8562
Licensed • Insured • BBB Accredited

Water Heater Repair, Replacement & Installation in Garland, Done Same-Day

We’ve Spent 38 Years Replacing Texas Water Heaters & More

Same-day repairs, full replacements, and new installs for tank and tankless systems, gas or electric. Rainstone technicians work out of Garland, and every job comes with a warranty.

Tank & tankless, gas & electric systems
Accurate diagnosis, dependable repairs
Workmanship + manufacturer warranties
Emergency & weekend service available
7 Days
Open 5 AM – 11 PM
5am–11pm
Service Hours, Daily
100%
Workmanship Warranty
Rainstone Water Heaters technician in Garland, Texas
Kurt PinkertonResponsible Master PlumberLic. # M-21546
Book a $125 Service Call

Written quote before any work begins — a technician will call to confirm your appointment.

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    Professional water heater service in Garland

    I’m Kurt Pinkerton, Rainstone’s responsible master plumber. Watch how we handle water heater repair and replacement on real jobs here in Garland — then call us any day from 5 AM to 11 PM, and we’ll take care of yours.

    Garland is my home turf. I’ve pulled permits in Dallas under this same license since 1991 — A-Servco, the company my wife Lezlee owns and I run as its master plumber, has a permit record here older than some of the heaters we replace — and at the Dallas Housing Authority I was the master plumber the city trusted with its own buildings. That record is why our Garland rule never changes: the permit pulled, the inspection passed, an honest read on repair versus replacement, and a warranty behind the work. If your heater can honestly be repaired, we’ll repair it.
    — Kurt Pinkerton, Responsible Master Plumber, Lic. # M-21546

    Dallas Water Heater Company
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    About Rainstone

    Built on quality workmanship, real warranties, and honest diagnostics

    Rainstone Water Heaters provides professional water heater repair, replacement, and installation services in Garland and throughout the DFW area. Our fully licensed and insured technicians service tank, tankless, gas, and electric water heaters, diagnosing issues quickly and delivering dependable solutions for homeowners.

    Whether your system needs a repair or a full replacement, we focus on quality workmanship and long-lasting results — and we back every project with both a workmanship warranty and the manufacturer’s warranty.

    I’m Kurt Pinkerton, Rainstone’s responsible master plumber. When you call our Garland office, you get licensed plumbers who quote the work before we start it — and stand behind it when we finish.

    My honest take: a plumbing company earns a town one honest quote at a time — that is the only marketing I have ever believed in.

    • Licensed & Insured

      Every technician is fully licensed and insured for residential water heater work.

    • BBB Accredited

      Backed by both workmanship and manufacturer warranties on every job.

    • Based in Garland

      Proudly serving Garland and the DFW area from our local office.

    What We Do

    Complete water heater services

    From routine maintenance to full system replacement, our technicians handle every make and model with care.

    Our Garland services:

    Areas we serve from our Garland office:

    Water Heater Repair

    Fast, accurate diagnosis and dependable repair for tank and tankless systems, gas or electric.

    Water Heater Replacement

    Complete, code-compliant replacement when a repair no longer makes sense — done right the first time.

    New Installation

    Professional installation of tank and tankless water heaters for new builds and remodels.

    Heating Element & Thermostat

    Replacement of electric heating elements, thermostats, igniters, and thermocouples on gas units.

    Flush & Maintenance

    Routine flushing and tankless descaling to extend the life and efficiency of your system.

    Leak & Emergency Repair

    Leak repair at fittings, connections, and valves, plus emergency response during our 5 AM – 11 PM service hours.

    Transparent Pricing

    Water heater service pricing

    Upfront, honest pricing for Garland homeowners — no surprise charges after the job is done.

    Diagnostics & Repair Parts
    Service Call / Diagnostic $125
    All Other Repairs Quoted in writing after diagnosis
    Heating Element Replacement (electric tank) Quoted after the $125 diagnosis
    Thermostat Replacement Quoted in writing before work begins
    Anode Rod Replacement Priced after diagnosis, in writing
    Pressure Relief Valve Replacement Quoted in writing before work begins
    Gas, Tankless & Maintenance
    Gas Control Valve Replacement $615
    Standard Tank Installation — Good $1,850 · Better $2,450 $1,850 – $2,800
    Tankless Installation — Best from $4,800 $4,800 – $6,000
    Every Repair Quote In writing, before work begins
    Service Hours 5 AM – 11 PM, 7 days a week
    Open 7 days a week: 5 AM – 11 PM
    Every job starts with a $125 service call and a written quote.
    How It Works

    Our four-step service process

    A straightforward path from your first call to a fully warrantied repair or replacement.

    01
    Call or Book

    Call us any day from 5 AM to 11 PM and tell us what's going on with your water heater.

    02
    Diagnose

    A licensed technician inspects your system and pinpoints the exact issue.

    03
    Upfront Quote

    We walk you through repair or replacement options and pricing before any work begins.

    04
    Repair & Warranty

    We complete the work and back it with a workmanship and manufacturer warranty.

    A Rainstone Water Heaters service truck
    Fort Worth Water Heater Company
    Arlington Water Heater Company
    Kurt Pinkerton arriving at a customer's front door

    Water Heater Services in Garland

    Our Garland office, at 1919 S. Shiloh Rd, Suite 546, is where Rainstone’s Dallas–Fort Worth work is dispatched from — and water heater work is the whole of what we do. From this office our crews cover Garland itself and the surrounding communities we serve: Arlington, Dallas, Fort Worth, Frisco, Irving, and Plano. Nine services, one trade: inspections, repairs, replacement, installation, tankless systems, maintenance, emergency repairs, leak detection, and commercial water heaters.

    The pattern of the work in DFW is set by two things: the housing stock and the water. Neighborhoods across the metroplex run from post-war homes with tanks older than their owners’ plans for them, to new construction where the builder’s unit was sized for a smaller household than the one that moved in. Underneath it all, mineral-heavy water lays down sediment that quietly shortens every tank’s working life — which is why our $125 service call always includes an honest read of the whole system, not just the symptom you called about. If a part will fix it, we fix the part. If the tank is done, we will show you the rust, the age, and the math, and quote the replacement in writing.

    Homeowners who want to stay ahead of the appliance can put it on a schedule: an annual flush or descaling, handled before it becomes a breakdown. The Garland office is open seven days a week, 5 AM to 11 PM. When you call 817-580-8562, you are calling the office that will actually send your technician — and every job they sign off on is a job Kurt Pinkerton stands behind.

    From the field: a Garland replacement, start to finish

    The call came in the way most replacement calls do: a Garland homeowner woke to a cold shower and a tank that had gone quiet overnight. The service call was the standard $125 — waived in full once the replacement path was chosen — and the written quote came before any work began.

    What the technician found was a tank at the end of its honest life: heavy sediment at the base, rust tracking from the seams, and an anode rod long since spent. Nothing on that list is a repair; it is a replacement that has been announcing itself for a year.

    The old unit came out and a new standard tank went in the same day, permitted and sized to the household, at a written price inside our standard $1,850–$2,800 range. The homeowner’s verdict afterward, in their own Google review, was that Kurt changed their water heater for a good price — which is exactly the outcome the process is built to produce.

    • Licensed & Insured

      Every technician is fully licensed and insured for residential water heater work.

    • BBB Accredited

      Backed by both workmanship and manufacturer warranties on every job.

    • Based in Garland

      Proudly serving Garland and the DFW area from our local office.

    Common Questions

    Frequently asked questions

    Answers to what Garland homeowners ask us most before booking a repair or replacement.

    Ask Us Directly

    Yes. Our licensed and insured technicians service tank, tankless, gas, and electric water heaters, from routine maintenance to full replacement.

    Our phones and our service window run 5 AM to 11 PM, seven days a week — call any day during those hours and a licensed Rainstone technician will help you.

    We’re based in Garland and serve homeowners throughout the DFW area.

    Yes. Every job is backed by both a workmanship warranty and the manufacturer’s warranty on parts and equipment.

    Every repair starts with a $125 service call. We diagnose first and give you the full price in writing before any work begins — a common repair like a gas control valve replacement, for example, is $615 flat.

    Yes — Rainstone Water Heaters is fully licensed and insured, and is BBB accredited.

    Find us in Garland

    1919 S. Shiloh, Suite 546, Garland, Texas 75042 — open 5 AM to 11 PM, seven days a week.

    Get In Touch

    Reach us any way you like

    Call, email, or fill out the quick form at the top of the page — a real person follows up every time.

    Phone
    817-580-8562
    Open 5 AM – 11 PM daily
    Office
    1919 S. Shiloh, Suite 546,
    Garland, Texas 75042
    Service Hours
    5 AM – 11 PM
    7 Days a Week

    Water heater trouble? We're already on the way.

    Call us any day from 5 AM to 11 PM, or book online — a licensed Rainstone technician will diagnose and quote your repair before any work begins.

    Garland

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