Rainstone Water Heaters SMS Alerts

Program Description

Rainstone Water Heaters SMS Alerts provides service-related text messages to customers regarding their scheduled service appointments.

Purpose of Messages

Messages sent through the Rainstone Water Heaters SMS Alerts program are for service-related purposes only. These messages may include:

• Appointment confirmations
• Technician arrival notifications
• Service follow-up messages

These SMS messages are not marketing or promotional messages.

Message Frequency

You may receive up to 4 messages per service appointment.

Message and Data Rates

Opting Out

You can stop receiving SMS messages at any time by replying STOP to any message you receive from Rainstone Water Heaters.

Help

For assistance with the SMS messaging service, reply HELP to any message.

SMS Service Provider

SMS messages are sent using Twilio, a third-party communications service provider.

Privacy

Your information is handled in accordance with Rainstone Water Heaters’ Privacy Policy. Please review the Privacy Policy for more information about how your information is collected and used.